Privacy policy

1. Who we are

Digital Platforms Ltd is a company registered in England and Wales (company number 17087275), with its registered office at 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE. When we refer to "we", "us", or "our" in this policy, we mean Digital Platforms Ltd. We are the data controller for the personal data processed through this website.

2. Information we collect

We may collect the following information when you use our website or contact us:

• Contact information: name and email address provided via our contact form.
• Technical data: IP address, browser type and version, time zone setting, operating system, and platform.
• Usage data: information about how you use our website, including pages visited and interactions.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide customer support.
• Improve and maintain our website and services.
• Comply with legal obligations under applicable UK law.
• Protect against fraud and ensure the security of our services.

4. Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following lawful bases:

• Consent: where you have given clear consent for us to process your personal data for a specific purpose.
• Legitimate interests: where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
• Legal obligation: where processing is necessary to comply with applicable law.

5. Data sharing

We do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your data where required by law or to protect our legal rights.

6. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 12 months unless a longer retention period is required or permitted by law.

7. Your rights

Under the UK GDPR, you have the following rights:

• The right to access your personal data.
• The right to rectification of inaccurate data.
• The right to erasure ("right to be forgotten").
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.
• The right to withdraw consent at any time, where consent is the basis for processing.

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use advertising or tracking cookies. By using our website, you consent to the use of essential cookies in accordance with this policy.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.